If you’re Apple, Nike, or anything made with bacon, stop reading now.
If not, read on and recognize that your customers are probably not desperately trying to connect with your brand in social media.
As marketers, we’re trained to “see” brands and how they compete for our attention. Like a gold digger with a nose for AMEX, [...]
Yes, there are holdouts, but social media adoption is as fast as anything I’ve ever seen. It took at least 7 years for companies to stop asking “why do we need a Web site?” We’ll have nearly universal social media usage at a corporate level long before then.
If you believe Forrester’s predictions on interactive spending, [...]
Are you just a social media cheerleader?
Almost every time I work with a corporation on social media, I hear a version of this statement:
“Us old dogs don’t really understand all this new social media stuff, but we’ve got this brilliant young guy right out of school, and he’s getting us all up to speed.”
Bang Bang. [...]
Is today your Domino’s?
Social media can both create and solve crises, and the incredibly fluid nature of social conversations requires brands to be on a constant state of readiness.
In April, two Domino’s employees created a foolish and disgusting video, and posted it to YouTube, setting off a firestorm of coverage on Twitter. It was [...]
I’m just returning home from speaking at the Pacific Coast Builders Conference (PCBC) in San Francisco, where I led a presentation on social media marketing for the homebuilding community. And although I was there to teach along with Jason Baer and Lora Heramb, I was also there to learn. And I learned a great deal about where homebuilder [...]